How much does it cost to ship outside of Australia?
Each country has a set flat rate shipping value, meaning, the amount/weight or size of the order would not affect the postage fees. Airmail does not come with tracking. Registered shipping comes with step by step tracking.
Which payment methods are accepted in the Online Shop?
We accept PayPal and bank deposits.
How long will delivery take?
- 2-5 business days within Australia
- Express shipping for ONLY within Australia 1-3 days
- 7-14 days for all international shipping, sometimes during busy seasons it can take up to 1 month.
How long would it take for my order to be processed?
We aim to process your orders within 2-3 working days. Orders will only be sent out when payment has been made. An order will automatically get cancelled after 30 minutes if payment has not been made and you could risk losing the items in your cart.
How do you deal with custom tax?
Customers outside Australia may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.
I would like to return an item.
All sales are final, therefore we do not accept any returns. In any rare cases where a buyer would like to return any goods. It is the customer's responsibility for postage costs of returning the item. We recommend using registered mail to return items in the case of lost or stolen goods.